Shipping policy

Shipping Policy:

Thank you for supporting small Maine business and choosing Walker Knife Co. We strive to build awesome tools for the outdoors. Please take a moment to review our shipping policy to ensure a smooth purchasing experience.

  1. Order Processing Time:

    • All orders require a processing time of 4-6 business days before shipment. This processing time allows us to sharpen, customize and package your knife with precision and care. We do not sharpen any knives until they are ready to be shipped to provide the safest handling throughout all other processes. 

  2. Shipping Methods:

    • We offer standard shipping via USPS. 

  3. Shipping Rates:

    • Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping cost at the checkout before completing your purchase.

  4. Shipping Confirmation and Tracking:

    • Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status of your delivery.

  5. Shipping Restrictions:

    • At this time, free shipping is for continental US only.

  6. Delivery Estimates:

    • Delivery times are estimated based on the shipping method selected and your location. While we strive to meet these estimates, please note that actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.

  7. Order Changes and Cancellations:

    • If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order has been processed and shipped, we are unable to make any changes or cancellations.

  8. Missing or Damaged Shipments:

    • In the rare event that your shipment is missing or arrives damaged, please contact us immediately. We will work with you to resolve the issue and ensure that you receive your order in a timely manner.

  9. Holiday Shipping:

    • During peak seasons and holidays, such as Christmas or Black Friday, please allow for additional processing and delivery time due to high order volumes and potential carrier delays.

  10. Contact Us:

    • If you have any questions or concerns about your order or our shipping policy, please don't hesitate to contact us at info@walkerknifeco.com